Privacy Policy
Plain-English, no small print.
We keep this simple, because our data use is simple: we collect only what’s needed to verify your order and support you — and we never sell it.
What we collect & why
- Name & email — to reply to you and deliver your order.
- VIN — to verify your exact system and generate VIN-matched codes. This is the core of our service; a VIN alone does not identify a person.
- Order details & messages — to provide support and honour the .
What we don't do
- We never sell or rent your data to anyone.
- We don’t run advertising trackers; cookies are limited to what the site needs to function.
- Payment details are handled by our payment provider — we never see or store full card numbers.
Retention & your rights
Order records are kept as required for accounting and warranty purposes, then deleted. You can request a copy or deletion of your data at any time via support — we action requests within 30 days.
Questions about this policy? Contact the team.